Terms & Conditions
Terms and Conditions of booking your tickets for the Black Country Living Museum
Please note the following Terms and Conditions before booking:
Purchase of the tickets shall constitute acceptance of the following conditions:
- The emailed ticket with the barcode must be printed and presented on arrival at the Museum
- Ticket holders are required to carefully check their tickets in advance of their visit; mistakes can not be rectified on the day.
- This ticket is not transferable; tickets may not be exchanged or refunded.
- No unauthorised re-admission
- Adults must accompany all children under the age of 16
- Black Country Living Museum reserves the right to refuse entry of the ticket holder to the site
- Customers displaying anti social behaviour will be asked to leave and could be subject to prosecution
- Dogs are not permitted onto the site, with the exception of guide dogs, hearing dogs and support dogs
- Proof of booking in the form of a valid ticket is required to gain admission to the Museum. Proof of identification may be required
If you have any queries regarding The Black Country Living Museum online booking then please call 0121 557 9643 or email info@bclm.co.uk
Black Country Living Museum Trust
Registered Office: Tipton Road, Dudley, West Midlands, DY1 4SQ.
A Private Company Limited by Guarantee Registered in England Company No. 1226321 and Registered as a Charity No. 504481
The Museum is run by the Black Country Living Museum Trust as a ‘not for profit’ organisation which covers most of its running costs from admission income and sales to visitors.
The Black Country Living Museum deals with the history of the Black Country, the heart of industrial England, with recreated buildings from the nineteenth and early twentieth centuries brought to life by costumed demonstrators and trained educational guides.
